调整客服自动接待和手动排队规则

tests/frontend/admin.test.cjs

@@ -614,6 +614,28 @@ test('failed transfers retain the conversation and draft', async () => {
     assert.match(app.element('reply-status').textContent, /转接未成功/);
 });
 
+test('reassignment removes the old owners composer but retains unsent text for recovery', async () => {
+    const app = await workspace();
+    app.element('replyText').value = '尚未发送的处理意见';
+    app.hooks.poll = () => response({status:'active',owner_username:'bob',messages:[]});
+    await app.context.poll();
+    assert.equal(app.context.curSid,0);
+    assert.equal(app.context.sessions['7'],undefined);
+    assert.equal(app.context.drafts['7'],'尚未发送的处理意见');
+    assert.equal(app.element('routing-draft-recovery').hidden,false);
+    assert.match(app.element('routing-retired-drafts').innerHTML,/尚未发送的处理意见/);
+});
+
+test('moving a session to an offline group preserves the previous owners draft', async () => {
+    const app = await workspace();
+    app.element('replyText').value = '需要转交的草稿';
+    app.hooks.poll = () => response({status:'waiting',owner_username:null,messages:[]});
+    await app.context.poll();
+    assert.equal(app.context.curSid,0);
+    assert.equal(app.context.drafts['7'],'需要转交的草稿');
+    assert.match(app.element('routing-retired-drafts').innerHTML,/需要转交的草稿/);
+});
+
 test('cancelling the in-page transfer confirmation leaves the session untouched', async () => {
     const app = await workspace(false, {confirmResult:false});
     await app.context.transferSession();