加字体大小设置，修复人工客服轮询和限流问题
This commit is contained in:
songxinnuo
+76
-50
@@ -62,97 +62,123 @@ th,td{padding:6px 10px;border-bottom:1px solid #eee;text-align:left;}
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<a href="/">← 返回客服页</a>
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<script>
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let curSid = 0;
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let lastId = 0;
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const sessions = {}; // sid -> {lastId, msgs:[]}
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var curSid = 0;
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var sessions = {};
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fetch("/api/admin/stats").then(r=>r.json()).then(d=>{
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fetch("/api/admin/stats").then(function(r){return r.json()}).then(function(d){
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s1.textContent=d.total_conv; s2.textContent=d.total_msg;
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s3.textContent=d.today_conv; s4.textContent=d.good; s5.textContent=d.bad;
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});
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function loadQueue(){
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fetch("/api/human/queue").then(r=>r.json()).then(list=>{
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fetch("/api/human/queue").then(function(r){return r.json()}).then(function(list){
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document.getElementById("queue").innerHTML = list.length
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? list.map(x=>`<button class="btn" onclick="accept(${x.id})">#${x.id} ${x.ctime}</button>`).join(" ")
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? list.map(function(x){return '<button class="btn" onclick="accept('+x.id+')">#'+x.id+' '+x.ctime+'</button>'}).join(" ")
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: "暂无";
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});
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}
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loadQueue(); setInterval(loadQueue, 3000);
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// 自动接入等待的客户
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setInterval(()=>{
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fetch("/api/human/queue").then(r=>r.json()).then(list=>{
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if(list.length && !sessions[list[0].id]){
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accept(list[0].id);
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}
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});
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}, 3000);
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}
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setInterval(loadQueue, 3000);
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// 加载已有进行中的对话
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fetch("/api/human/active").then(function(r){return r.json()}).then(function(list){
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list.forEach(function(s){
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sessions[String(s.id)] = {lastId:0, msgs:[], unread:0};
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});
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renderSessionList();
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if(list.length && !curSid) switchSession(String(list[0].id));
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});
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function accept(sid){
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fetch("/api/human/accept",{method:"POST",headers:{"Content-Type":"application/json"},body:JSON.stringify({sid})}).then(()=>{
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sessions[sid] = {lastId:0};
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sid = String(sid);
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if(sessions[sid]) return;
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fetch("/api/human/accept",{method:"POST",headers:{"Content-Type":"application/json"},body:JSON.stringify({sid:parseInt(sid)})}).then(function(){
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sessions[sid] = {lastId:0, msgs:[], unread:0};
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switchSession(sid);
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});
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}
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function switchSession(sid){
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curSid = sid;
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lastId = sessions[sid].lastId;
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curSid = String(sid);
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document.getElementById("chatCard").style.display="block";
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document.getElementById("chatTitle").textContent="对话 #"+sid;
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// 渲染已有消息
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document.getElementById("chatBox").innerHTML = "";
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sessions[sid].msgs.forEach(m=>{
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const div=document.createElement("div");
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div.className="msg "+(m.side==="customer"?"cust":"agent");
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div.textContent=(m.side==="customer"?"客户: ":"客服: ")+m.content;
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document.getElementById("chatBox").appendChild(div);
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sessions[sid].msgs.forEach(function(m){
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appendMsg(m);
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});
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sessions[sid].unread = 0;
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renderSessionList();
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}
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function appendMsg(m){
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var div=document.createElement("div");
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div.className="msg "+(m.side==="customer"?"cust":"agent");
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div.textContent=(m.side==="customer"?"客户: ":"客服: ")+m.content;
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document.getElementById("chatBox").appendChild(div);
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document.getElementById("chatBox").scrollTop=999999;
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}
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function renderSessionList(){
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const el=document.getElementById("sessionList");
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var el=document.getElementById("sessionList");
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el.innerHTML="";
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Object.keys(sessions).forEach(sid=>{
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const div=document.createElement("div");
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Object.keys(sessions).forEach(function(sid){
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var unread = sessions[sid].unread || 0;
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var div=document.createElement("div");
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div.className="session-item"+(sid==curSid?" active":"");
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div.textContent="对话 #"+sid;
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div.onclick=()=>switchSession(sid);
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div.innerHTML="对话 #"+sid+(unread>0?'<span class="badge">'+unread+'</span>':"");
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div.onclick=function(){ switchSession(sid); };
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el.appendChild(div);
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});
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}
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function poll(){
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Object.keys(sessions).forEach(sid=>{
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fetch("/api/human/poll?sid="+sid+"&after="+sessions[sid].lastId).then(r=>r.json()).then(d=>{
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d.messages.forEach(m=>{
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sessions[sid].lastId=m.id;
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sessions[sid].msgs.push(m);
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if(sid==curSid){
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const div=document.createElement("div");
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div.className="msg "+(m.side==="customer"?"cust":"agent");
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div.textContent=(m.side==="customer"?"客户: ":"客服: ")+m.content;
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document.getElementById("chatBox").appendChild(div);
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document.getElementById("chatBox").scrollTop=999999;
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// 先拉所有进行中的会话
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fetch("/api/human/active").then(function(r){return r.json()}).then(function(list){
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list.forEach(function(s){
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if(!sessions[String(s.id)]){
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sessions[String(s.id)] = {lastId:0, msgs:[], unread:0};
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}
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});
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renderSessionList();
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}).then(function(){
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Object.keys(sessions).forEach(function(sid){
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fetch("/api/human/poll?sid="+parseInt(sid)+"&after="+sessions[sid].lastId)
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.then(function(r){return r.json()})
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.then(function(d){
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if(d.status==="closed"){
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delete sessions[sid];
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if(sid==curSid){ curSid=0; document.getElementById("chatCard").style.display="none"; }
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renderSessionList();
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return;
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}
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});
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d.messages.forEach(function(m){
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sessions[sid].lastId=m.id;
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sessions[sid].msgs.push(m);
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if(m.side==="customer" && sid!=curSid){
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sessions[sid].unread=(sessions[sid].unread||0)+1;
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renderSessionList();
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}
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if(sid==curSid) appendMsg(m);
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});
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})
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.catch(function(){});
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});
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});
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setTimeout(poll, 2000);
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}
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poll();
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setInterval(poll, 1000);
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function sendReply(){
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const t=document.getElementById("replyText").value.trim();
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var t=document.getElementById("replyText").value.trim();
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if(!t || !curSid) return;
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fetch("/api/human/send",{method:"POST",headers:{"Content-Type":"application/json"},body:JSON.stringify({sid:curSid,side:"agent",content:t})});
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fetch("/api/human/send",{method:"POST",headers:{"Content-Type":"application/json"},body:JSON.stringify({sid:parseInt(curSid),side:"agent",content:t})});
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document.getElementById("replyText").value="";
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document.getElementById("replyText").focus();
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}
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function closeSession(){
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fetch("/api/human/close",{method:"POST",headers:{"Content-Type":"application/json"},body:JSON.stringify({sid:curSid})});
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fetch("/api/human/close",{method:"POST",headers:{"Content-Type":"application/json"},body:JSON.stringify({sid:parseInt(curSid)})});
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delete sessions[curSid];
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curSid=0;
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document.getElementById("chatCard").style.display="none";
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@@ -163,10 +189,10 @@ document.getElementById("replyText").addEventListener("keydown", function(e){
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if(e.key==="Enter"){ e.preventDefault(); sendReply(); }
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});
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fetch("/api/get_history").then(r=>r.json()).then(list=>{
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const tb=document.getElementById("tbl");
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list.slice(0,20).forEach(c=>{
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tb.innerHTML+=`<tr><td>${c.id}</td><td>${c.title}</td><td>${c.utime||c.ctime}</td></tr>`;
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fetch("/api/get_history").then(function(r){return r.json()}).then(function(list){
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var tb=document.getElementById("tbl");
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list.slice(0,20).forEach(function(c){
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tb.innerHTML+="<tr><td>"+c.id+"</td><td>"+c.title+"</td><td>"+(c.utime||c.ctime)+"</td></tr>";
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});
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});
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</script>
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