diff --git a/src/components/ExceptionReturnWork.vue b/src/components/ExceptionReturnWork.vue
index cf5090a..ed6cb07 100644
--- a/src/components/ExceptionReturnWork.vue
+++ b/src/components/ExceptionReturnWork.vue
@@ -28,6 +28,10 @@
 <script>
 import { listExceptionReturns, startExceptionReturn, uploadExceptionReturnEvidence, receiveExceptionReturn } from '@/api/exception-returns.js'
 export default {
+  emits: ['working-change'],
+  watch: {
+    current(value) { this.$emit('working-change', Boolean(value)) },
+  },
   data() { return { tasks: [], current: null, selectedTask: null, quantities: [], palletCode: '', locationCode: '', photos: [], busy: false, error: '', message: '', revision: 0 } },
   computed: {
     ready() { return this.current && this.palletCode.trim() && this.locationCode.trim() && this.photos.length && this.quantities.some(value => Number(value) > 0) },
diff --git a/src/pages/return-receipt/return-receipt.vue b/src/pages/return-receipt/return-receipt.vue
index f28f3f9..951f43b 100644
--- a/src/pages/return-receipt/return-receipt.vue
+++ b/src/pages/return-receipt/return-receipt.vue
@@ -1,11 +1,11 @@
 <template>
 	<view v-if="user" class="page-shell portal-page work-page receipt-page" :class="{ 'pda-task-list receipt-lookup-page': receiptDomain === 'customer' && !current && !result }">
 		<PortalHeader title="退货入库" :user="user" />
-        <view class="receipt-domain-tabs" role="tablist" aria-label="退货入库类型">
+        <view v-if="!current && !result && !exceptionWorking" class="receipt-domain-tabs" role="tablist" aria-label="退货入库类型">
             <button :class="['receipt-domain-tab', { active: receiptDomain === 'customer' }]" role="tab" :aria-selected="receiptDomain === 'customer'" :disabled="busy" @tap="switchDomain('customer')">客户退货入库</button>
             <button :class="['receipt-domain-tab', { active: receiptDomain === 'exception' }]" role="tab" :aria-selected="receiptDomain === 'exception'" :disabled="busy" @tap="switchDomain('exception')">异常退货入库</button>
         </view>
-        <ExceptionReturnWork v-if="receiptDomain === 'exception'" />
+        <ExceptionReturnWork v-if="receiptDomain === 'exception'" @working-change="exceptionWorking = $event" />
 		<scroll-view v-if="receiptDomain === 'customer'" class="work-scroll" scroll-y><view class="portal-content work-content">
 			<view v-if="!current && !result" class="work-card receipt-lookup-card">
 				<text class="card-title">扫描 SKU 69 码</text>
@@ -56,10 +56,8 @@
 						</view>
 					</template>
 					<view v-if="unitType === 'PALLET'" class="item-list receipt-sku-list"><view v-for="item in selectedItems" :key="item.skuCode" class="item-card"><view class="row-head"><view><text class="business-code">{{ item.skuCode }}</text><text class="meta-line">{{ item.productNameZh || '商品名称未填写' }}</text></view><text class="remaining-copy">剩余 {{ remaining(item) }}</text></view><view class="sku-quantity-fields"><view class="quantity-row"><text>数量</text><input class="number-input" type="number" :value="quantity(item.skuCode)" placeholder="0" @input="setQuantity(item, $event.detail.value)" /></view><view v-if="unitType === 'PALLET'" class="quantity-row"><text>SKU 箱数</text><input class="number-input" type="number" :value="boxCount(item.skuCode)" placeholder="0" @input="setBoxCount(item, $event.detail.value)" /></view></view></view></view></view>
-				<view v-if="unitType === 'PALLET'" class="summary-bar"><view><text class="summary-label">{{ unitType === 'PARCEL' ? '本次合计' : '本托合计' }}</text><text class="summary-value">{{ receiptQuantity }}</text></view><button class="primary submit-button" :disabled="!canConfirm || busy" @tap="confirmReceipt">{{ busy ? '提交中…' : unitType === 'PARCEL' ? '确认包裹签收' : '确认签收并入托' }}</button></view>
+				<view class="summary-bar"><view><text class="summary-label">{{ unitType === 'PALLET' ? '本托合计' : '本次合计' }}</text><text class="summary-value">{{ receiptQuantity }}</text></view><view class="receipt-action-buttons"><button class="primary submit-button" :disabled="busy || !canConfirm || (unitType !== 'PALLET' && !allBoxRowsConfirmed)" @tap="confirmReceipt">{{ busy ? '提交中…' : '确认签收' }}</button><button class="secondary manual-complete" :disabled="busy" @tap="manualComplete">缺货完结</button></view></view>
 				<view class="work-card"><view class="row-head"><view><text class="card-title">退货打托照片</text></view><text class="status-pill">{{ photoFileIds.length }} / 20 张</text></view><button class="secondary" :disabled="busy || photoFileIds.length >= 20" @tap="choosePhoto()">拍照或从相册选择</button><view v-if="photoFileIds.length" class="photo-grid"><view v-for="(fileId,index) in photoFileIds" :key="fileId" class="photo-tile"><image class="photo-thumbnail" :src="photoUrls[fileId]" mode="aspectFill" @tap="previewPhoto(fileId)" /><text class="photo-name">{{ photoNames[index] || '退货打托照片' }}</text><button class="link-button" :disabled="busy" @tap="removePhoto(index)">移除</button></view></view></view>
-				<view v-if="unitType !== 'PALLET'" class="summary-bar"><view><text class="summary-label">本次合计</text><text class="summary-value">{{ receiptQuantity }}</text></view><button class="primary submit-button" :disabled="busy || !canConfirm || !allBoxRowsConfirmed || !photoFileIds.length" @tap="confirmReceipt">{{ busy ? '提交中…' : '确认签收入库' }}</button></view>
-				<button v-if="current.status === 'PARTIALLY_RECEIVED'" class="secondary manual-complete" :disabled="busy" @tap="manualComplete">缺货手动完结</button>
 				<view v-if="current.completedPallets?.length" class="work-card"><text class="card-title">本单已完成打托</text><view class="item-list"><view v-for="pallet in current.completedPallets" :key="pallet.palletCode" class="item-card"><text class="business-code">{{ pallet.palletCode }}</text><text class="meta-line">{{ pallet.skuCode }} · {{ pallet.quantity }} 件</text><text class="meta-line">签收批次：{{ pallet.receiptBatchNo }}</text></view></view></view>
 			</template>
 
@@ -82,7 +80,7 @@
 
 	export default {
 		components: { PortalHeader, ScanTargetInput, ExceptionReturnWork },
-		data() { return { receiptDomain: 'customer', user: session.currentUser, current: null, candidates: null, result: null, receiptResults: [], selectedSku: '', palletCheck: null, newPalletHtml: '', unitType: 'PALLET', unitCode: '', boxRows: [{ items: {}, length: '', width: '', height: '', weight: '', originalPackaging: true, confirmed: false }], palletLength: '', palletWidth: '', palletHeight: '', palletWeight: '', unitOptions: [{ value: 'PALLET', label: '托盘' }, { value: 'BOX', label: '箱子' }, { value: 'PARCEL', label: '包裹' }], photoFileIds: [], photoNames: [], photoUrls: {}, activeTarget: 'lookup', busy: false, error: null } },
+		data() { return { receiptDomain: 'customer', exceptionWorking: false, user: session.currentUser, current: null, candidates: null, result: null, receiptResults: [], selectedSku: '', palletCheck: null, newPalletHtml: '', unitType: 'PALLET', unitCode: '', boxRows: [{ items: {}, length: '', width: '', height: '', weight: '', originalPackaging: true, confirmed: false }], palletLength: '', palletWidth: '', palletHeight: '', palletWeight: '', unitOptions: [{ value: 'PALLET', label: '托盘' }, { value: 'BOX', label: '箱子' }, { value: 'PARCEL', label: '包裹' }], photoFileIds: [], photoNames: [], photoUrls: {}, activeTarget: 'lookup', busy: false, error: null } },
 		computed: {
 			entryMode: { get() { return warehouseWork.returnReceipt.entryMode }, set(value) { updateWarehouseWork('returnReceipt', { entryMode: value }) } },
 			lookupCode: { get() { return warehouseWork.returnReceipt.lookupCode }, set(value) { updateWarehouseWork('returnReceipt', { lookupCode: value }) } },
@@ -143,7 +141,7 @@
 			printPallet() { if (!this.newPalletHtml) return; /* #ifdef H5 */ const view = window.open('', '_blank'); if (view) { view.document.write(this.newPalletHtml); view.document.close(); view.focus(); view.print() } else this.setError(new Error('请允许打开标签打印窗口'), '打印失败'); /* #endif */ /* #ifndef H5 */ this.setError(new Error('当前设备未配置打印服务'), '打印失败'); /* #endif */ },
 			printReturnCarton(label) { if (!label?.printableHtml) return; /* #ifdef H5 */ const view = window.open('', '_blank'); if (view) { view.document.write(label.printableHtml); view.document.close(); view.focus(); view.print() } else this.setError(new Error('请允许打开标签打印窗口'), '打印失败'); /* #endif */ /* #ifndef H5 */ this.setError(new Error('当前设备未配置打印服务'), '打印失败'); /* #endif */ },
 			acceptTracking(raw) { this.trackingNo = String(raw?.detail?.value ?? raw ?? '').trim(); playSuccessSound() },
-			async confirmReceipt() { if (this.busy) return; const totalBoxCount = this.palletBoxCount; if (this.unitType === 'PALLET' && totalBoxCount <= 0) { this.setError(new Error('请先填写各 SKU 的箱数'), '托盘签收校验失败'); return } if (!this.canConfirm || this.busy || (this.unitType !== 'PALLET' && !this.allBoxRowsConfirmed)) return; if (this.unitType !== 'PALLET' && !this.photoFileIds.length) { this.setError(new Error('请先拍照或上传签收照片，再确认签收入库'), '签收校验失败'); return } const willComplete = this.current.expectedItems.every((item) => (this.unitType !== 'PALLET' ? this.boxRows.reduce((sum, box) => sum + (Number(box.items[item.skuCode]) || 0), 0) : this.quantity(item.skuCode)) >= this.remaining(item)); if (willComplete && !this.photoFileIds.length) { const modal = await new Promise((resolve) => uni.showModal({ title: '缺少退货打托照片', content: '本次签收将完成整单入库，请先拍照并上传后再确认打托。', confirmText: '去拍照', cancelText: '取消', success: resolve })); if (modal?.confirm) this.error = { message: '请先拍照并上传退货打托照片后再确认' }; return }
+			async confirmReceipt() { if (this.busy) return; const totalBoxCount = this.palletBoxCount; if (this.unitType === 'PALLET' && totalBoxCount <= 0) { this.setError(new Error('请先填写各 SKU 的箱数'), '托盘签收校验失败'); return } if (!this.canConfirm || this.busy || (this.unitType !== 'PALLET' && !this.allBoxRowsConfirmed)) return; const willComplete = this.current.expectedItems.every((item) => (this.unitType !== 'PALLET' ? this.boxRows.reduce((sum, box) => sum + (Number(box.items[item.skuCode]) || 0), 0) : this.quantity(item.skuCode)) >= this.remaining(item)); if (!this.photoFileIds.length && (this.unitType !== 'PALLET' || willComplete)) { uni.showModal({ title: '请先拍照', content: '请先拍照或从相册上传签收照片，再点击确认签收。', showCancel: false, confirmText: '知道了' }); return }
 				await this.run(async () => {
 					const rows = this.unitType !== 'PALLET' ? this.boxRows : [null]
 					let expectedReceivedQuantity = this.current.expectedItems.reduce((sum, item) => sum + Number(item.receivedQuantity || 0), 0)
@@ -254,13 +252,14 @@
     .receipt-page :deep(.portal-header-shell){flex-shrink:0}
     .receipt-page>.work-scroll{flex:1;height:0;min-height:0}
     .receipt-page .work-content{padding-bottom:calc(24px + env(safe-area-inset-bottom))}
-    .receipt-page .summary-bar{position:static}
+    .receipt-page .summary-bar{position:static;margin-bottom:10px}
     .receipt-domain-tabs{display:flex;flex-shrink:0;gap:4px;margin:10px 14px 0;padding:4px;border:1px solid #d8e4f5;border-radius:10px;background:#e8eff9}
     .receipt-domain-tab{box-sizing:border-box;flex:1;min-width:0;min-height:40px;margin:0;padding:0 8px;border-radius:7px;color:#52677f;background:transparent;font-size:14px;line-height:40px}
     .receipt-domain-tab::after{border:0}
     .receipt-domain-tab.active{color:#135ee8;background:#fff;font-weight:700;box-shadow:0 1px 5px rgba(28,69,121,.1)}
     .receipt-domain-tab[disabled]{opacity:.6}
-    .manual-complete{margin-top:12px}
+    .summary-bar>.receipt-action-buttons{display:flex;flex:1;min-width:0;gap:8px}
+    .receipt-action-buttons>.primary,.receipt-action-buttons>.secondary{flex:1;min-width:0;width:auto;margin:0;padding:0 6px;white-space:nowrap}
 
 	.receipt-lookup-page{background:#f1f5fd}
 	.receipt-lookup-page .work-content{padding-top:14px}
diff --git a/src/pages/warehouse-transfer/warehouse-transfer.vue b/src/pages/warehouse-transfer/warehouse-transfer.vue
index 211fb90..696ff47 100644
--- a/src/pages/warehouse-transfer/warehouse-transfer.vue
+++ b/src/pages/warehouse-transfer/warehouse-transfer.vue
@@ -106,7 +106,7 @@
 				</template>
 			</template>
 
-			<view v-if="error" class="transfer-error" role="alert"><text class="feedback-title">操作失败</text><text>{{ error.message || error }}</text></view>
+			<view v-if="error" class="transfer-error" role="alert"><text class="feedback-title">操作失败</text><text>{{ simpleErrorMessage(error) }}</text></view>
 			<view v-if="success" class="transfer-success" role="status"><text class="feedback-title">提交成功</text><text>测量与托盘打托已完成</text></view>
 			<view v-if="completedPallets.length" class="print-card">
 				<view class="photo-head"><view><text class="measure-title">新托盘标签</text><text class="measure-hint">{{ completedDestinationLabel }} · 逐托打开 PDF 后打印并粘贴</text></view></view>
@@ -204,6 +204,7 @@ export default {
 	onHide() { this.stopScanner() },
 	beforeUnmount() { this.stopScanner() },
 		methods: {
+			simpleErrorMessage(error) { return String(error?.message || error || '操作失败，请重试').replace(/[（(]\s*(?:错误码|code|requestId|traceId)\s*[:：=][\s\S]*$/i, '').replace(/(?:requestId|traceId)\s*[:：=][\s\S]*$/i, '').trim() || '操作失败，请重试' },
         // 快照只包含业务数据；复制、批量修改或改托后会自动失效并重新展开。
         cartonConfirmationSignature(box) {
           return JSON.stringify({ pallet: String(box.transferPalletId || ''), dimensions: [box.length, box.width, box.height, box.weight].map(Number), items: box.items.map(line => [line.skuCode, Number(line.quantity)]) })
diff --git a/tests/return-receipt-page.test.mjs b/tests/return-receipt-page.test.mjs
index a0062eb..6e4ea4b 100644
--- a/tests/return-receipt-page.test.mjs
+++ b/tests/return-receipt-page.test.mjs
@@ -67,7 +67,7 @@ test('final photo upload waits for explicit confirmation and failed uploads cann
     assert.equal(requests.length, 0)
     await page.confirmReceipt()
     assert.equal(requests.length, failUpload ? 0 : 1)
-    if (failUpload) assert.match(page.error.message, /照片/)
+    if (failUpload) assert.equal(page.error.message, 'upload failed')
   }
 })
 
@@ -96,13 +96,23 @@ test('parcel photos accumulate without submitting until explicit receipt confirm
   assert.equal(page.current, null)
 })
 
-test('parcel signing requires a photo even for a partial receipt', async () => {
-  let requests = 0
-  const page = setup(async () => { requests++; return {} })
-  page.unitType = 'PARCEL'; page.boxRows = [physicalRow({ 'SKU-TEST': 2 })]
-  await page.confirmReceipt()
-  assert.equal(requests, 0)
-  assert.match(page.error.message, /照片/)
+test('missing receipt photos show a reminder without submitting or adding a page error', async () => {
+  for (const type of ['BOX', 'PARCEL', 'PALLET']) {
+    let requests = 0
+    const modals = []
+    const page = setup(async () => { requests++; return {} }, new Map(), 'operator:warehouse', {
+      uni: { showModal: options => modals.push(options) }
+    })
+    page.unitType = type; page.boxRows = [physicalRow({ 'SKU-TEST': 10 })]
+    page.quantity = () => 10; page.remaining = () => 10
+    await page.confirmReceipt()
+    assert.equal(requests, 0)
+    assert.equal(modals.length, 1)
+    assert.match(modals[0].content, /照片/)
+    assert.equal(modals[0].showCancel, false)
+    assert.equal(page.error, undefined)
+    assert.ok(page.current)
+  }
 })
 
 test('editing the draft before the camera returns prevents late photo submission', async () => {
@@ -123,7 +133,7 @@ function setup(confirm, saved = new Map(), scope = 'operator:warehouse', runtime
   const context = vm.createContext({ reactive: value => value, ReturnLabelConfirmation: {}, PortalHeader: {}, ScanTargetInput: {}, ExceptionReturnWork: {},
     playSuccessSound() {}, playErrorSound() {}, confirmReturnReceipt: confirm,
     ...runtime,
-    uni: { setStorageSync: (key, value) => saved.set(key, structuredClone(value)), getStorageSync: key => saved.get(key), removeStorageSync: key => saved.delete(key), ...runtime.uni } })
+    uni: { showModal() {}, setStorageSync: (key, value) => saved.set(key, structuredClone(value)), getStorageSync: key => saved.get(key), removeStorageSync: key => saved.delete(key), ...runtime.uni } })
   const store = readFileSync(new URL('../src/stores/warehouse-work.js', import.meta.url), 'utf8')
   vm.runInContext(store.replace(/^import .*$/mg, '').replace(/export /g, ''), context)
   const page = readFileSync(new URL('../src/pages/return-receipt/return-receipt.vue', import.meta.url), 'utf8')
diff --git a/tests/warehouse-transfer-counting.test.mjs b/tests/warehouse-transfer-counting.test.mjs
index 4bc4982..fb633cd 100644
--- a/tests/warehouse-transfer-counting.test.mjs
+++ b/tests/warehouse-transfer-counting.test.mjs
@@ -300,3 +300,9 @@ test('新增预报箱无SKU绑定时恢复为可编辑箱，保留已有草稿',
   assert.ok(added)
   assert.ok(value.declaredSkuCodes.includes(added.items[0].skuCode))
 })
+
+test('warehouse transfer errors show guidance without diagnostic identifiers', () => {
+  const { value: page } = setup()
+  assert.equal(page.simpleErrorMessage({message:'该单为仓库上门取货，请先完成车辆取货送仓\nrequestId: request-1'}), '该单为仓库上门取货，请先完成车辆取货送仓')
+  assert.equal(page.simpleErrorMessage({message:'操作失败（错误码：S0503；requestId：request-1；traceId：trace-1）'}), '操作失败')
+})