diff --git a/src/modules/customers/components/CustomerBillingRulesPanel.test.ts b/src/modules/customers/components/CustomerBillingRulesPanel.test.ts
index 62ab5d2d..32cd0e73 100644
--- a/src/modules/customers/components/CustomerBillingRulesPanel.test.ts
+++ b/src/modules/customers/components/CustomerBillingRulesPanel.test.ts
@@ -13,6 +13,7 @@ import { useAccessPreviewStore } from '@/core/access/accessPreview'
 import { useAuthStore } from '@/core/auth/auth'
 import AppDialog from '@/shared/components/AppDialog.vue'
 import CustomerBillingRulesPanel from './CustomerBillingRulesPanel.vue'
+import { getPlatformTenantDimensionInitializationStatus } from '@/modules/iam'
 
 vi.mock('@/modules/dimension-config', () => ({ getCustomerDimensionConfig: vi.fn(), updateCustomerDimensionConfig: vi.fn(), updateCustomerDimensionDefaultCalculationMode: vi.fn() }))
 vi.mock('@/modules/fba-pricing', () => ({
@@ -21,6 +22,7 @@ vi.mock('@/modules/fba-pricing', () => ({
   retireCustomerChargeRule: vi.fn(),
   setCustomerChargeRuleDefault: vi.fn(),
 }))
+vi.mock('@/modules/iam', () => ({ getPlatformTenantDimensionInitializationStatus: vi.fn() }))
 
 const boxes = [
   ['SMALL', '小箱', 30, 20, 20, '标准小箱'],
@@ -64,6 +66,10 @@ describe('CustomerBillingRulesPanel', () => {
     vi.mocked(updateCustomerDimensionDefaultCalculationMode).mockResolvedValue(config)
     vi.mocked(listCustomerChargeRules).mockResolvedValue([chargeRule])
     vi.mocked(createCustomerChargeRule).mockResolvedValue(chargeRule)
+    vi.mocked(getPlatformTenantDimensionInitializationStatus).mockResolvedValue({
+      tenantId: '8', status: 'PENDING', attemptCount: 0, nextRetryAt: null,
+      lastErrorCode: null, lastErrorMessage: null, updatedAt: null,
+    })
   })
 
   it('renders the four fixed carton dimension rows and calculated values', async () => {
@@ -111,6 +117,24 @@ describe('CustomerBillingRulesPanel', () => {
     expect(listCustomerChargeRules).not.toHaveBeenCalled()
   })
 
+  it('loads billing rules automatically when asynchronous initialization becomes ready', async () => {
+    vi.mocked(getPlatformTenantDimensionInitializationStatus).mockResolvedValueOnce({
+      tenantId: '8', status: 'READY', attemptCount: 1, nextRetryAt: null,
+      lastErrorCode: null, lastErrorMessage: null, updatedAt: '2026-09-10T20:04:06',
+    })
+    mount(CustomerBillingRulesPanel, {
+      attachTo: document.body,
+      props: { customerId: '8', customerName: '柏悦物流', dimensionInitializationStatus: 'PENDING' },
+      global: { plugins: [ElementPlus] },
+    })
+    await flushPromises()
+
+    expect(getPlatformTenantDimensionInitializationStatus).toHaveBeenCalledWith('8')
+    expect(getCustomerDimensionConfig).toHaveBeenCalledWith('8')
+    expect(listCustomerChargeRules).toHaveBeenCalledWith('8')
+    expect(document.body.textContent).not.toContain('箱规尺寸规则加载失败')
+  })
+
   it('submits all four rows in one update request', async () => {
     const wrapper = mount(CustomerBillingRulesPanel, { attachTo: document.body, props: { customerId: '8', customerName: '柏悦物流' }, global: { plugins: [ElementPlus] } })
     await flushPromises()
diff --git a/src/modules/customers/components/CustomerBillingRulesPanel.vue b/src/modules/customers/components/CustomerBillingRulesPanel.vue
index c8ba7178..4deb67d3 100644
--- a/src/modules/customers/components/CustomerBillingRulesPanel.vue
+++ b/src/modules/customers/components/CustomerBillingRulesPanel.vue
@@ -1,5 +1,5 @@
 <script setup lang="ts">
-import { computed, nextTick, onMounted, reactive, ref, watch } from 'vue'
+import { computed, nextTick, onBeforeUnmount, onMounted, reactive, ref, watch } from 'vue'
 import { Pencil, Ruler, Save } from '@lucide/vue'
 import { ElMessage, ElMessageBox, type FormInstance } from 'element-plus'
 import { useAccessPreviewStore } from '@/core/access/accessPreview'
@@ -18,6 +18,7 @@ import ApiErrorMeta from '@/shared/components/ApiErrorMeta.vue'
 import AppDialog from '@/shared/components/AppDialog.vue'
 import DataTable, { type DataTableColumn } from '@/shared/components/DataTable.vue'
 import { createCustomerChargeRule, listCustomerChargeRules, setCustomerChargeRuleDefault, type CustomerChargeRule, type CreateCustomerChargeRuleRequest } from '@/modules/fba-pricing'
+import { getPlatformTenantDimensionInitializationStatus } from '@/modules/iam'
 
 const props = defineProps<{
   customerId: string
@@ -30,7 +31,8 @@ const canView = computed(() => access.can('firstleg:dimension-config:view'))
 const canEdit = computed(() => canView.value && access.can('firstleg:dimension-config:edit'))
 const canChargeView = computed(() => access.can('firstleg:fba-pricing:rule:view'))
 const canChargeEdit = computed(() => canChargeView.value && access.can('firstleg:fba-pricing:rule:edit'))
-const initializationStatus = computed(() => props.dimensionInitializationStatus?.trim().toUpperCase() || 'READY')
+const observedInitializationStatus = ref(props.dimensionInitializationStatus?.trim().toUpperCase() || 'READY')
+const initializationStatus = computed(() => observedInitializationStatus.value)
 const initializationPending = computed(() => ['PENDING', 'SENDING'].includes(initializationStatus.value))
 const initializationFailed = computed(() => initializationStatus.value === 'FAILED')
 const initializationReady = computed(() => !initializationPending.value && !initializationFailed.value)
@@ -43,6 +45,8 @@ const editorDirty = ref(false)
 const defaultCalculationMode = ref<'ACTUAL' | 'DIMENSION' | 'WEIGHT'>('ACTUAL')
 const defaultModeSaving = ref(false)
 const editorForm = ref<FormInstance>()
+let initializationPollTimer: ReturnType<typeof setTimeout> | null = null
+let initializationPollGeneration = 0
 const form = reactive<CustomerDimensionConfigFormModel>({ rules: [] })
 const chargeRules = ref<CustomerChargeRule[]>([])
 const visibleChargeRules = computed(() => chargeRules.value.filter((rule) => rule.status === 'ACTIVE'))
@@ -99,14 +103,24 @@ watch(form, () => {
 }, { deep: true })
 
 watch(() => props.customerId, () => {
+  stopInitializationPolling()
+  observedInitializationStatus.value = props.dimensionInitializationStatus?.trim().toUpperCase() || 'READY'
   editorVisible.value = false
   defaultCalculationMode.value = 'ACTUAL'
   if (initializationReady.value) {
     void loadConfig()
     void loadChargeRules()
+  } else if (initializationPending.value) {
+    startInitializationPolling()
   }
 })
 
+watch(() => props.dimensionInitializationStatus, (status) => {
+  observedInitializationStatus.value = status?.trim().toUpperCase() || 'READY'
+  if (initializationPending.value) startInitializationPolling()
+  else stopInitializationPolling()
+})
+
 watch(initializationReady, (ready, previous) => {
   if (ready && !previous) {
     void loadConfig()
@@ -114,6 +128,32 @@ watch(initializationReady, (ready, previous) => {
   }
 })
 
+function stopInitializationPolling() {
+  initializationPollGeneration += 1
+  if (initializationPollTimer) clearTimeout(initializationPollTimer)
+  initializationPollTimer = null
+}
+
+function startInitializationPolling() {
+  if (initializationPollTimer) return
+  const generation = ++initializationPollGeneration
+  const tenantId = props.customerId
+  const poll = async () => {
+    initializationPollTimer = null
+    try {
+      const result = await getPlatformTenantDimensionInitializationStatus(tenantId)
+      if (generation !== initializationPollGeneration || tenantId !== props.customerId) return
+      observedInitializationStatus.value = result.status?.trim().toUpperCase() || 'PENDING'
+    } catch {
+      // Initialization is retried by IAM. A transient diagnostic failure must not trigger the dimension API early.
+    }
+    if (generation === initializationPollGeneration && tenantId === props.customerId && initializationPending.value) {
+      initializationPollTimer = setTimeout(poll, 2_000)
+    }
+  }
+  void poll()
+}
+
 function sortRules(rules: CustomerDimensionRule[]) {
   return [...rules].sort((a, b) => BOX_ORDER.indexOf(a.boxType) - BOX_ORDER.indexOf(b.boxType))
     .map((rule) => ({ ...rule, boxTypeName: BOX_NAMES[rule.boxType] || rule.boxTypeName }))
@@ -307,10 +347,16 @@ async function loadChargeRules() {
 }
 
 onMounted(() => {
+  if (initializationPending.value) {
+    startInitializationPolling()
+    return
+  }
   if (!initializationReady.value) return
   void loadConfig()
   void loadChargeRules()
 })
+
+onBeforeUnmount(stopInitializationPolling)
 </script>
 
 <template>
@@ -318,7 +364,7 @@ onMounted(() => {
     <div v-if="initializationPending" class="rule-state initialization-state" role="status">
       <Ruler :size="30" />
       <strong>客户计费规则正在初始化</strong>
-      <p>默认箱规和权重系数正在后台准备，请稍后重新加载客户详情。</p>
+      <p>默认箱规和权重系数正在后台准备，完成后本页会自动加载。</p>
     </div>
     <div v-else-if="initializationFailed" class="rule-error initialization-state" role="alert">
       <div><strong>客户计费规则初始化失败</strong><p>请在客户管理中重试初始化，成功后再查看计费规则。</p></div>
diff --git a/src/modules/iam/api/platformIam.test.ts b/src/modules/iam/api/platformIam.test.ts
index 932bcf72..4c31434a 100644
--- a/src/modules/iam/api/platformIam.test.ts
+++ b/src/modules/iam/api/platformIam.test.ts
@@ -17,6 +17,7 @@ import {
   deletePlatformPermission,
   deletePlatformRole,
   downloadTenantQualification,
+  getPlatformTenantDimensionInitializationStatus,
   listPlatformTenants,
   listPlatformTenantOrderCounts,
   listTenantQualifications,
@@ -400,6 +401,20 @@ describe('platform IAM roles', () => {
     expect(form.get('replaceLegalPersonId')).toBe('true')
   })
 
+  it('loads the customer dimension initialization status before querying dimension rules', async () => {
+    const status = {
+      tenantId: '2098016473058967554', status: 'PENDING', attemptCount: 3,
+      nextRetryAt: '2026-09-10T20:04:00', lastErrorCode: 'S0503',
+      lastErrorMessage: 'Firstleg 服务暂时不可用', updatedAt: '2026-09-10T19:54:00',
+    }
+    vi.mocked(http.get).mockResolvedValue({ code: '200', message: 'success', data: status })
+
+    await expect(getPlatformTenantDimensionInitializationStatus(status.tenantId)).resolves.toEqual(status)
+    expect(http.get).toHaveBeenCalledWith(
+      '/platform/v1/iam/tenants/2098016473058967554/dimension-initialization',
+    )
+  })
+
   it('omits the optional legal-person ID parts when only the business license is uploaded', async () => {
     const result = {
       businessLicenseQualificationId: '91', legalPersonIdQualificationId: null,
diff --git a/src/modules/iam/api/platformIam.ts b/src/modules/iam/api/platformIam.ts
index d1ae8407..3123b5f0 100644
--- a/src/modules/iam/api/platformIam.ts
+++ b/src/modules/iam/api/platformIam.ts
@@ -148,6 +148,16 @@ export interface PlatformTenantCreationResponse {
   temporaryPassword: string
 }
 
+export interface CustomerDimensionInitializationStatus {
+  tenantId: number | string
+  status: 'PENDING' | 'SENDING' | 'READY' | 'FAILED' | string
+  attemptCount: number
+  nextRetryAt: string | null
+  lastErrorCode: string | null
+  lastErrorMessage: string | null
+  updatedAt: string | null
+}
+
 export interface ResetPlatformTenantOwnerPasswordRequest {
   newPassword: string
   forceChangePassword: boolean
@@ -364,6 +374,12 @@ export function getPlatformTenant(tenantId: number | string) {
   return getData<PlatformTenantResource>(`/platform/v1/iam/tenants/${tenantId}`)
 }
 
+export function getPlatformTenantDimensionInitializationStatus(tenantId: number | string) {
+  return getData<CustomerDimensionInitializationStatus>(
+    `/platform/v1/iam/tenants/${tenantId}/dimension-initialization`,
+  )
+}
+
 export async function checkPlatformTenantContactPhone(contactPhone: string, excludeTenantId?: number | string) {
   const response = await http.get<ApiEnvelope<boolean>, ApiEnvelope<boolean>>(
     '/platform/v1/iam/tenants/contact-phone-availability',